CTO  ·  CPO  ·  VP Engineering

Scott Michael Willey

Technology executive building platforms, leading teams, and shipping products that matter — across healthcare AI, Silicon Valley startups, and Fortune 500 enterprises.

Scott M. Willey

30+

Years Experience

5

U.S. Patents

100+

Team Members Led

3

Thought Leadership Awards

Background

About

I'm a technology executive with over three decades of experience spanning consulting, corporate enterprises, and Silicon Valley startups. My work sits at the crossroads of engineering leadership, product strategy, and healthcare innovation.

Currently serving as VP of Engineering & Product Management at Medecision — a wholly-owned subsidiary of HCSC (Blue Cross Blue Shield IL, TX, OK, NM, MT) — I lead a cross-functional team of up to 100 across the full product lifecycle, from architecture through delivery.

I've built and scaled teams from the ground up, held five U.S. patents in healthcare technology, founded a company that launched at TechCrunch Disrupt, and led enterprise-scale migrations to cloud and FHIR-based platforms. Whether I'm selling a concept to a board or diving into a system design, I operate with equal credibility on both sides of the table.

Domain Expertise

  • Healthcare Clinical Delivery & Interoperability (FHIR)
  • Agentic AI & Healthcare Automation
  • Supply Chain & Market Platform Design
  • Multi-tenant Cloud Architecture (GCP, AWS)
  • Product-Market Fit & Go-to-Market Strategy

Location

Dallas, TX

Contact

scottmwilley@gmail.com

Industry Stage Appearances & Product Launches

Vizient Connections Summit

2012

Aptitude

Las Vegas, NV

Won an internal innovation challenge and launched Aptitude — a supply chain analytics platform — at Vizient's national conference. Secured $10B in spend data within 12 months.

TechCrunch Disrupt

2015

Groovice

San Francisco, CA

Launched Groovice publicly on the TechCrunch Disrupt stage after securing investment from NFX Guild and relocating operations from Dallas to Silicon Valley.

HIMSS

2019

Lumynz

Las Vegas, NV

Launched Lumynz for Zynx Health (Hearst Health) at HIMSS — a cloud-based solution identifying variations in clinical practice and driving provider behavior change through evidence-based insights.

Medecision · HCSC

Latest

UM & Appeals Platform

Enterprise Launch

Built and launched Medecision's complete healthcare management suite — a full Utilization Management platform with AI Policy Management, Agentic AI, Fax AI, Appeals & Grievances, Provider Portal, and end-to-end FHIR interoperability. Serves 43 million lives across commercial and government health plans.

Philosophy

Innovation Philosophy

These are the frameworks that have most shaped how I approach product, engineering, and business strategy. Each one answers a question every platform builder needs to ask:

1.ChristensenWhy do good companies get disrupted?
2.Lean StartupHow do you build without wasting?
3.Lean UXHow do you design for real users fast?
4.Design SprintHow do you solve big problems in five days?
5.DoblinWhere should you actually innovate?
6.NFXWhat makes a platform defensible?

Synthesis

Innovation Philosophy

Scott's Perspective on Modern Innovation Systems

Across my experience working with innovation frameworks and strategy teams — including exposure to Lean Startup, Lean UX, Sprint, Ten Types of Innovation, and hands-on work with NFX — a consistent pattern becomes clear:

Innovation is not a creative activity. It is a system of speed, structure, communication, and defensibility.

Most organizations fail not because they lack ideas, but because they are structurally too slow to interpret, align, and act on those ideas.

1.

The Core Failure Mode: Slow Understanding

The biggest constraint in innovation is not execution — it is interpretation. Even when strong ideas exist, they break down in translation: requirements become misaligned, intent gets diluted across teams, decisions are delayed through documentation, complexity hides real system behavior. This creates a gap between what is known and what is understood across an organization. That gap is where innovation fails.

2.

Learning Must Be Faster Than Certainty

Modern innovation systems attempt to solve this through acceleration. Together, they represent a shift away from planning-based certainty toward learning-based execution. However, learning alone is not enough if organizations cannot act on it.

  • Lean Startup focuses on rapid experimentation and validated learning
  • Lean UX replaces assumptions with continuous user feedback
  • Sprint compresses decision-making and testing into days instead of months
3.

The Structural Constraint: Organizational Resistance

From The Innovator's Dilemma, a deeper constraint emerges: even when evidence is clear, organizations resist change due to existing incentives, customer alignment with current products, internal ownership and "territories," and structural dependency on legacy success. This creates a fundamental gap: organizations can learn faster than they can change.

4.

Defensibility Determines What Matters

Not all innovation creates durable value. Network effects determine whether growth becomes temporary traction or structural defensibility. Different types — direct, indirect, data, marketplace — define how value compounds over time and whether a system becomes resistant to competition. Speed creates advantage, but defensibility determines whether it lasts.

5.

Innovation Is a Portfolio, Not a Single Idea

From Ten Types of Innovation, innovation is not one thing — it is a system of choices across product, experience, business model, operations, and ecosystem design. Most organizations over-index on product innovation while ignoring higher-leverage structural changes. At an executive level, innovation becomes a portfolio allocation problem, not a creative one.

6.

The Missing Layer: Communication Speed

Across all frameworks, one constraint appears beneath everything else: how quickly people can form a shared understanding of complexity. Tools like UML diagrams, data flow diagrams, and system architecture maps are not documentation tools — they are alignment mechanisms. A diagram compresses what would take pages of explanation into immediate shared understanding. A picture is not worth a thousand words — it is worth thousands of milliseconds of lost interpretation time.

Final Thesis

Modern innovation is not defined by ideas or tools alone. It is defined by the ability to:

  • Learn faster than certainty
  • Communicate faster than ambiguity
  • Decide faster than complexity accumulates
  • Build systems that become defensible over time

Closing Insight

The companies that win are not those with the best ideas. They are the ones that reduce interpretation lag, increase learning velocity, design defensible systems, and maintain alignment under complexity.

Innovation is not a department or a process. It is a system of accelerated understanding and compounding advantage.

Career

Experience

Vice President, Engineering & UM Product Management

Medecision

March 2023 – Present

Integrated health management software company (wholly-owned subsidiary of HCSC BCBS IL, TX, OK, NM, MT) supporting virtual care and digital health.

  • Reporting to CEO, leads delivery of Utilization Management, Appeals & Grievances, API Access, Care Intelligence Engine, Provider Portal, and AgentFoundry — a healthcare-native Agentic AI platform
  • Launched new Utilization Management platform — a comprehensive solution for streamlining UM processes across payer and provider networks, including prior authorization workflows, clinical review, and turnaround time management
  • Launched new Appeals & Grievances product — enabling payers to manage, track, and resolve member and provider appeals with configurable workflows and audit-ready documentation
  • Led company-wide FHIR API strategy ensuring full compliance with the 21st Century Cures Act (ONC Final Rule) and CMS Interoperability & Patient Access Rule (CMS-9115)
  • Implemented Da Vinci implementation guides: Prior Authorization Support (PAS), Coverage Requirements Discovery (CRD), Documentation Templates & Rules (DTR), and Payer Data Exchange (PDex) — enabling real-time payer-provider interoperability
  • Leads cross-functional team of up to 100 including BAs, PMs, UI/UX designers, architects, and developers
  • Directed migration of UM infrastructure from hybrid Rackspace/AWS to Google Cloud Platform
  • Led architectural shift to scalable multi-tenant data platform

Chief Technology Officer & Chief Product Officer

Startup OS (Silicon Valley Bank)

August 2022 – March 2023

Multi-sided platform designed to foster a community for founders, mentors, and investors.

  • Recruited by Silicon Valley Bank to realign product development strategy
  • Led product relaunch within 5 months after the company struggled with product-market fit
  • Built and scaled high-performing team across engineering, design, and product management
  • Implemented full product metrics framework: Acquisition, Activation, Engagement, Retention, Monetization

Vice President, Enterprise Architecture

Medecision

October 2019 – August 2022
  • Designed and architected a scalable multi-cloud Data Platform (AWS → GCP)
  • Spearheaded migration from Universal Data model to HL7 FHIR-based models
  • Implemented Google Cloud Healthcare API including HL7® FHIR®, HL7® v2, and DICOM® APIs
  • Architected new reporting solution using BigQuery, Amazon S3 data lake, and Redshift EDW

Sr. Technical Manager, Product Management

Zynx Health (Hearst Health)

May 2017 – October 2019

Zynx integrates evidence-based information into healthcare workflows to optimize decision-making.

  • Built and launched Lumynz at HIMSS 2019 — a cloud-based clinical performance improvement platform identifying practice variations and driving evidence-based provider behavior change
  • Implemented FHIR ResearchStudy and ResearchSubject resources for evidence-based decision-making
  • Led three Google Ventures Design Sprints with Zynx and Hearst Health teams

Director of Product Software Development

Lanvera

February 2016 – May 2017

Provider of end-to-end outsourcing solutions for transactional documents across healthcare, banking, and utilities.

  • Collaborated with CEO to transform company into a SaaS software business
  • Transitioned development methodology from Waterfall to Agile Scrum

President / Co-founder, CTO

Blueberry Home / Groovice, Inc.

November 2014 – February 2016

Founder

  • Secured significant investment from NFX Guild and relocated to Silicon Valley
  • Successfully launched at TechCrunch Disrupt San Francisco (Sept 2015)
  • Built distributed team across Silicon Valley, Dallas, Chicago, and Austin

Leadership Team / Director of Product & Engineering

Vizient (VHA, Inc. | Novation | Aptitude, LLC)

December 2002 – August 2014
  • Won internal innovation challenge from 3,000 employees leading to creation of Aptitude, securing $10B in spend data
  • Scaled Aptitude team from 4 to 70+ including engineers and clinicians
  • Designed and launched MicroStrategy dashboards driving 60% increase in hospital utilization
  • Boosted Novation finance performance 30% through new Cash Receivable System integrated with Lawson ERP

Senior Application Developer, Enterprise Solutions

Compuware Corp

August 1996 – November 2002

Developed, architected, and enhanced applications for clients including Merck, ExxonMobil, State of Florida, and State of Michigan.

Intellectual Property

U.S. Patents

Healthcare Technology — 5 granted patents

1

Method, Apparatus, and Computer Program Product for a Market Platform

#2013765271

2

Method, Apparatus, for Contract Compliance Monitoring and Enforcement

#2013765443

3

Method, Apparatus, and Computer Program Product for a Pricing Utility

#2013765479

4

Method, Apparatus, and Computer Program Product for Purchase Planning

#2013765507

5

Method, Apparatus, and Product for Providing Contract Analytics

#2013835878

Highlights

Selected Projects

Career-defining initiatives

Co-founder & CTO — Silicon Valley

Featured
Groovice / Blueberry Home

Founded a network-effects-driven consumer platform, secured investment from the NFX Guild, and relocated operations from Dallas to Silicon Valley. Launched publicly at TechCrunch Disrupt San Francisco in September 2015. Built and led a distributed team across Silicon Valley, Dallas, Chicago, and Austin — overseeing everything from product vision and wireframes to engineering architecture.

FounderNetwork EffectsNFX GuildTechCrunch Disrupt

CTO & CPO — Silicon Valley Bank

Featured
Startup OS

Recruited by Silicon Valley Bank to lead StartupOS — a fundraising and founder readiness platform designed to take the guesswork out of raising capital. As CTO and CPO, I owned the full product and technology: designed and launched the complete site, rebuilt the engineering and product team, and shipped the platform within 5 months after the company struggled with product-market fit. Designed the startup curriculum covering Market Segmentation, TAM/SAM/SOM, Persona Builder, Value Prop Quantifier, LTV, COCA, and MVP Builder — giving founders a structured path from idea to investor-ready.

Full Product LaunchFounder PlatformStartup CurriculumSVB

Medecision

AgentFoundry

A healthcare-native Agentic AI platform enabling clients to configure, trust, and scale event-driven AI agents across clinical and operational workflows. Pre-built agent library includes Care Plan Recommendation, Prior Auth Review, Document Review, Benefits Review, Gap Closure, and Risk Adjustment Coding agents.

Agentic AIHealthcareGCPFHIR

Vizient / Novation

Aptitude Analytics Platform

Won an internal innovation challenge from a pool of 3,000 employees to found Aptitude — a supply chain analytics platform. Secured $10B in spend data and 1M+ products within 12 months. Scaled the team from 4 to 70+ people including engineers and clinicians.

Supply ChainAnalyticsMarketplaceHealthcare

Medecision

UM & Appeals Platform Launch

Built and launched Medecision's complete healthcare management suite — transforming manual, fragmented UM reviews into automated, evidence-based authorizations. Platform includes AI Policy Management, Agentic AI agents (Prior Auth, Document Review, Benefits Review, Gap Closure, Risk Adjustment), Fax AI, Appeals & Grievances, Provider Portal, and peer-to-peer MD scheduling. Serves 43 million lives across commercial and government health plans.

Utilization ManagementAppeals & GrievancesHealthcareGCP

Medecision

Da Vinci FHIR Interoperability

Led full compliance with the 21st Century Cures Act (ONC Final Rule) and CMS Interoperability & Patient Access Rule (CMS-9115). Implemented four HL7 Da Vinci implementation guides — Prior Authorization Support (PAS), Coverage Requirements Discovery (CRD), Documentation Templates & Rules (DTR), and Payer Data Exchange (PDex) — enabling real-time, standards-based payer-provider data exchange at scale.

FHIR R4Da VinciCMS-9115Cures ActPASCRD

Technical

Skills

Cloud

Google Cloud Platform (GCP)Amazon Web Services (AWS)

Frontend

HTMLCSSJavaScriptAngularJSReactJSVueJS

Backend

C++C#.NETVB.NETJavaJava Spring BootSQL

Databases

OracleSQL ServerPostgreSQLAWS RedshiftSpannerFirestoreMongoDB

API & Interoperability

Kong GatewayGCP Cloud Healthcare APIHAPI FHIRHL7 FHIRREST

Design & Tooling

FigmaAdobe XDLucidchart

Achievements

Recognition

Awards

Thought Leadership Excellence (Individual)

Novation / Aptitude Board of Directors — from CEO

2014

Thought Leadership Excellence (Team)

Novation / Aptitude Board of Directors — from CEO

2014

Thought Leadership Excellence (Individual)

Novation — from CEO

2012

Training & Certifications

Google AI Essentials2025
HCSC Leadership with Coach2024
NFX Guild — Market Networks2016
Angular2 with TypeScript2016
Professional Scrum Master Certification2014
Doblin — Ten Types of Innovation2011
PMI — PMP Course2007
Oracle SQL and PL/SQL1999
Rational Rose UML Certified1998
Compuware UNIFACE Certified1997

Life Beyond Tech

Beyond the Work

Fifty years on the water — from a Sabot dinghy on a Canadian lake in 1976 to racing keelboats across the Pacific and Caribbean. Sailing is where strategy, leadership, and performance under pressure all converge.

NauticEd · 2025

Bareboat Charter Master
Level IV

Certified through NauticEd's highest bareboat qualification — covering celestial navigation, passage planning, heavy weather seamanship, and crew management.

Certificate No. 2025-63416571 · VHF Endorsed

Latest Adventure · June 2025

BVI Bareboat Charter
Fountaine Pajot Astrea 42

Skipper of a 42-foot catamaran out of Hodge's Creek Marina in the British Virgin Islands — navigating the Sir Francis Drake Channel, the Bight, and the outer islands of the BVI.

SkipperCatamaranBVIBareboat

Rush Creek Yacht Club · Lake Ray Hubbard, TX

Fleet Captain & Regatta Founder

Member since 2011. Served as Fleet Captain in 2012. Founded the 4-Points Regatta — a 50-mile overnight race on Lake Ray Hubbard — and served as Regatta Chairperson.

Fleet CaptainRegatta FounderOlson 29Skipper

Racing Record

Competitive Highlights
1st

Dallas Race Week — Asymmetrical & Overall

2014 · 2015 · 2016 · 2017

2nd

IC 24 World Championship

2016 — Skipper & Helmsman

1st

Melges 24 Gulf Coast Championship

2017 — Trimmer

Finisher

Van Isle 360 — 15-Day Pacific Circumnavigation

2005 & 2007 — Helmsman

Boats raced: Olson 29 · IC 24 · Melges 24 · CS 40 · C&C 33 · Express 37 · J24 · Vanguard 15 · and more

Let's Talk

Contact

Whether you're exploring a leadership opportunity, discussing a healthcare technology challenge, or want to talk platform strategy — I'm happy to connect.